Hello. I would like to express concern in regards to your "Urban Icons"
as well as your "Error" icon for Mozilla Thunderbird. I was quite taken aback when I found that you made these icons appear menacing and inferior to your all of your other icons. For instance, showing "filtered" language on the front of a hoodie suggests that it shows something obscene and negative which is a stereotype and not at all accurate. I was also disturbed that you accentuated the bust of the female versions of these "Urban icons" in a manner that makes them appear promiscuous: another stereotype. On the other hand, I am quite impressed by the apparent talent for icon making that your group has.
As a potential customer, I think that it would be in your best interest to honor all people, not just for moral reasons, but because they are, too, potential customers. I have enjoyed viewing all of your icons save these. So, please stop insulting our intelligence and amend these icons. I would also suggest a name change from "Urban icons" to "Icons of Color", or something to that effect (I think that this would beget more acceptance from the African American and Hispanic communities).
Or, even better yet, you could integrate the people of color into your normal set. This benefits everyone because it demonstrates diversity, political correctness and it will save you bandwidth and disk space.
Thank you for taking the time to listen to this complaint. I surely hope that you consider it.

Cordially,

XXXX

I'm sorry if I seem overly argumentative, but these are normal people, that just happen to live in an urban setting. You behave as though they are not normal people and they are specimens of sorts.
To clarify, I'm not telling you what kind of icons to make. I am simply suggesting that you be politically correct and try to see the huge ramifications of what you are doing.

You said that these filtering is used to hide swearing.
However, since you are making the icons, swearing obviously wouldn't be on them in the first place. This suggests that you are implying that there would be swearing, which you do not know for a fact.

Considering your ignorance concerning urban life, I am going to assume that you did not come from that kind of setting.
Also, I am not saying that women do not have busts. However, if you compare your "Urban ppl" icons to your "normal" ones, you will find that the "normal" ones do not have visible busts. If you're going to make them realistic, as you claim, make it "realistic" across the board.

Also, your urban icons are not exactly "white" in the Caucasian sense. Those that are not African American (which the majority of them are) are Latino/Latina, therefore you are targeting specific groups. For your information, Latino/Latinas are oftentimes considered people of color as they are not white in the Caucasian sense, as aforementioned.

Please, do not allow your suburban (or possibly even rural) ignorance to deplete the credibility of your business.

Also, the "error" icon to which I am referring is to be found
here: http://www.spuler.us/icandyjr/js_console.png .
Basically, if you are going to have icons of color (yes, the Latino/Latina ones are not white in the "normal" sense), do yourself and humanity a favor and integrate them. You are insulting the intelligence of the IT community by making such offensive icon collections.
You may not think that it's offensive, but that is probably because you have lived in a small, homogeneous community in which there were no minorities and the only glimpse of them that you experienced regularly was on television.

I urge you to expand your provincial thinking so as to incorporate more reality into your collections. Obviously, you have no legal binding or obligation to do this. However, for the sake for integrity, I implore you to consider it.

XXXX

“Considering your ignorance concerning urban life, I am going to assume that you did not come from that kind of setting.”

“Please, do not allow your suburban (or possibly even rural) ignorance to deplete the credibility of your business.”

“You may not think that it's offensive, but that is probably because you have lived in a small, homogeneous community in which there were no minorities and the only glimpse of them that you experienced regularly was on television.”